Listing Status Definitions
ACTIVE (A)
Active is an On-Market status and should be used when a valid listing contract exists and no offer (with or without contingencies) has been accepted.
ACTIVE UNDER CONTRACT (U)
Active Under Contract is an On-Market status and should be used when an Offer is accepted and either 1) Seller requests that the property remain in an On-Market status and is looking for back-up offers, or 2) the sale is subject to court or other third party approval. Note: If your listing is not going to close by the end of the Estimated Close of Escrow Date you entered, you can avoid having your listing being Auto Sold by extending your listing’s Estimated Close of Escrow Date.
PENDING (P)
Pending is an Off-Market status and should be used when the Seller has accepted an offer and is not soliciting offers through the MLS.
HOLD (H)
Hold is an Off-Market status and should be used when a valid listing contract is in effect; however, because of various reasons such as repairs, illness, guests, etc., the Seller has requested that temporarily there be no showings. In Matrix, a listing may be placed on hold for up to 30 days at a time.
CLOSED (S)
Sold is an Off-Market status and should be used when Escrow has closed or a property has been Leased.
WITHDRAWN STATUS (W)
Withdrawn is an Off-Market status and should be used when a valid listing contract is in effect, however, the property will no longer be marketed. There is also potential to incur a duplicate listing violation if the seller relists with another listing agent.
CANCELED (K)
Canceled is an Off-Market status and should be used when the listing agreement has been canceled. Note: Only Brokers and Office Managers have the ability to change a listing’s status to Canceled. Using Withdrawn in place of Canceled and will result in a status violation.
EXPIRED (X)
Expired is an Off-Market status and should be used when the listing contract agreement has expired. The MLS platform will automatically set your listing’s status to Expired at the end of the Date of Expiration you entered during listing input.
